FELVOZ Privacy Policy

Effective Date: September 26, 2025

FELVOZ (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information. By accessing our website [xkalon.com] or using our services, you agree to the terms of this policy.

1. Information We Collect

When you visit, purchase, or register for our services, we may collect the following information:

Account Information: Name, contact details (such as phone number), and shipping address.
Order Information: Purchase records and payment details (processed only through third-party payment providers; we do not store full payment card information).
Browsing Information: IP address, browser type, access time, and pages visited, which help us improve user experience and website security.
Membership Information: When you purchase the Leap Member (one-time lifetime membership), we store information related to your membership status.

2. How We Use Your Information

We may use your information for the following purposes:

To verify and process your Leap Member membership.
To complete orders and deliver associated benefits.
To provide customer support and after-sales service.
To improve website performance and user experience.
To comply with applicable legal and regulatory requirements.

3. Information Sharing with Third Parties

We do not sell your personal information. We may share necessary data only in the following cases:

Logistics and Delivery Providers: For shipping products (if applicable).
Payment Service Providers (e.g., PayPal, Stripe): To process your payments.
Analytics Tools (e.g., Google Analytics): To optimize our website performance.

4. Data Storage and Security

We use encryption and access control measures to protect your data.
Data is stored on secure servers and accessed only by authorized personnel.
Please note that no method of internet transmission is 100% secure.

5. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

Remember your cart and browsing preferences.
Analyze site traffic and user behavior.

You can disable cookies in your browser settings, but some functions may not work properly.

6. Your Rights

You have the right to:

Access, correct, or delete your personal information.
Request that we stop processing your data for marketing or analytics purposes.
If you are located in the EU, you also have additional rights under the GDPR (e.g., data portability, erasure, restriction of processing).

To exercise these rights, please contact us using the information below.

7. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. If such data is discovered, we will promptly delete it.

8. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and stored in the United States or other countries. We will take reasonable measures to protect your data.

9. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted on [xkalon.com] with the effective date indicated.

10. Contact Us

If you have any questions or privacy-related requests, please contact us at:

Website: xkalon.com